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Sunday, December 25, 2011

iYogi - Scammers now devising iYogi Scam to get access to your personal data: Beware

From booking airline tickets to doing research, from academics to music, you name it, and the Internet is the go-to source for everything. The beauty of the Internet is that you get access to a vast pool of resources which the pre-Internet generation might never have even dreamed of. However, the downside of an all-powerful and omnipresent Internet is that it is now playing into the hands of unscrupulous elements who device malicious scams to dupe you, a prime example being the iYogi scam.

If you are yet to come across the iYogi scam, don’t get misled by the mention of iyogi in the scam. For, it is the scammers exploiting the name of the company to fulfill their perverse needs without the consent and knowledge of the company. Also, iYogi is just one of the many establishments exploited by these scammers; you must by now be familiar with the charity scam where the perpetrators impersonate themselves as some reputed charity organizations and solicit money and other help. One reason why scams like the iYogi scam flourishes is that users sometimes don’t bother to do the background check of the organization mentioned in the e-mail, especially when it bears all the designs of a well-established company. The iYogi scam has been thriving on the ignorance of users and if you are well informed you can avoid it. Let me share my mother-in-law’s horrible encounter with these scammers.

My mother-in-law is a retired school teacher, and is very active on the Internet. For her, the Internet means the world and something that keeps her going. An active member of many online forums like forums for the elderly people, for animal rights, human rights violation and a couple others, she also has a close group of friends that she communicates on the Internet. So, if the Internet is down even for a day, it is enough to make her go crazy. It so happened that this guy, calling himself a technician, and representing himself as a representative of iyogi, one day called my mother-in-law and started claiming that her system is infected and that if it is not fixed immediately, it will be permanently damaged. It was sufficient to make her panic. Seizing the opportunity, the guy said that he can fix the problem but that he needs to have remote access to the system. And for that he needs her to go to a certain site and download and install specific software on the system. By this time, the guy was having a firm hold over her senses and convinced her to do as he wanted. Actually, she had no prior experience of such a situation and since the guy was also claiming to be a representative of iyogi, she thought that there were few reasons to suspect his bona fides. But, after the remote connection was established, and the technicians worked on her system, she had a lot of heart burn and tragedy. Many files on her system were missing and the computer became almost inoperable. Even some of her profiles were compromised. For, as we found out later, the guy was not associated with iYogi and remote tech support was the last thing on his mind. It was a case of iyogi scam, which is increasingly targeting unsuspecting and elderly people.

When we approached iYogi, they categorically denied having anything to do with the iyogi scam saying that they follow strict moral and ethical policies. We too found no evidence to prove otherwise. They though showed genuine concern that malicious elements are using the company’s name to harass and rip off people. Making it clear that they don’t make cold calls, it has urged people not to entertain remote tech support from people identifying themselves as iyogi technicians until and unless their credentials are verified.

In fact, to raise awareness among Internet users about the perils of Internet scams and to provide users tips on how to avoid these scams, iyogi has been publishing iYogi scam alerts and iYogi fraud alerts for quite some time now. You can get to know a great deal about the latest and most malicious scams out there like online software scam, iyogi scam, online video scam, online dating scams, and inheritance scams through these alerts. It can be a good way to understanding the modus operandi of the scammers that will help users like you and I stand in good stead.

If you have any questions or doubts about the services offered by iyogi or about the iYogi scam, sharing them on the iYogi complaints form (the company has its own complaints form) would be a good idea.  This way you can seek a direct clarification from the company regarding any activity that you feel suspicious about and that involves the company’s name.

Dos and don’ts when an imposter lends at your door representing himself as an iYogi technician:

  • Before going too far into the discussion, figure out who you are dealing with. Don’t hesitate to ask as many questions you want to be sure. 
  • Don’t let him control the conversation. It is the most conducive scenario for him to manipulate you. If he is too smart for you, take help of a responsible and intelligent friend. 
  • Where did he find your number and how did he know that there is problem with your system? Let him explain.
  • Study his offer, whether he is offering too much for too little. If yes, it is sure sign of danger. Immediately shut shop!
  • If he is asking you to download programs from unheard of sites, or sites that are not dependable. Stop. First check his bona fides.

Remember, the premise ‘Prevention is better than cure’ equally applies to iYogi scam!

87 comments:

Anonymous said...

I empathize with your mother-in-law. Scams like and similar to the iyogi scam are becoming increasingly common these days, and the more aware we are about these scams, the better it is for us. I think that we shouldn’t be impatient and get carried away by what somebody is saying, especially over the phone. Why I say so it gives you have little scope to scrutinize the person you are dealing with. Also no good company makes unsolicited calls telling you about the problems with your computer. I would be alarmed if anybody does, and you should too.

Anonymous said...

I have heard about the iyogi scam but had no idea what it was all about, not until I read this piece. Going by the name I was kind of assuming that since the scam has iyogi prefixed to it, it has got to be iyogi who is carrying out the scam. And I couldn’t have been more wrong. It is good that I came across this article and my misconceptions are cleared. There should be more such alerts that help people face these scams in a more practical manner rather than waiting for the inevitable to happen.

Anonymous said...

If we take a glance at the type of scams on the Internet- Nigerian scam, 419 scam, PayPal scam, wholesale scam, car scam, etc. – it is fair to say the world of Internet scam is a rich and colorful one. The troubling part is that though there are security solutions available in the market, these scams keep changing colors from time to time, meaning that the solution you have installed on your system gets outdated even before you realize! And in some cases even security solutions won’t work like in the case of iyogi scam. In this grim scenario, what we can do to not end up becoming a victim is to keep ourselves updated about the latest scams and adopt safe browsing habits and hope for the best.

Anonymous said...

I don’t know why some people are sending me investment related e-mails in dozens every day for the last one week or so. I am not an investor and have no intention to become one, but these people are more convinced than I that I can be a successful investor. So much for the intuition of these people! But I am not the type to be taken in so easily and know a thing or two about these scams, in this case investment scam. A free-for-all cyberspace, bereft of any proper regulation, is a happy hunting ground for hucksters and criminals. If you start taking each and every mail in your inbox sent by these malicious elements seriously it will only help them fulfill their perverse objectives. The iyogi scam is different cattle of fish altogether. I am amazed at the audacity of these scammers; calling people and telling them that there is a problem with their system takes something. These people are a disease to society.

Anonymous said...

Cyber criminals are cold blooded hunters looking to make some easy money. Scams are also designed in some cases to smear the reputation of a competitor or to settle past grudges. The methods used are illegal and the perpetrators deserve to be brought to book. Just imagine the kind of energy and effort we need to put in to be safe when online- taking courses about what antivirus will work under what condition, when to update the antivirus definition, what scams are doing the rounds and what are their symptoms- the list is long and tedious. There is no other alternative for you, as the story here shows, other than going through the grill and putting all the security measures in place. In cases like the iyogi scam, it is also important that we don’t allow to be brainwashed by a stranger, even if he claims to be from a reputed company.

Anonymous said...

There is no better way to get protection against Internet scams than by being well-read and aware about these scams. I make it a point to keep myself updated about all the latest scams doing the rounds and try to understand the strategy they adopt to dupe people. So, it enables me to identify which is a scam and which is not in case I come across any suspicious mails or links. It is my curiosity to know about these scams that brought me here, and I learned about the iYogi scam. Actually, scams like the iyogi scam are not isolated incidents as the practice to use names of well-established organizations by impersonators is in vogue for quite some time now on the Internet.

Anonymous said...

These impersonators are great actors. I will bet that many of them will actually outshine some of our beloved Hollywood stars with their impersonating capabilities! What intrigues me is that despite having so many discussion forums and other outlets about these scams, such illegitimate activities are still happening in large numbers. The iyogi scam is just another example of how inefficient we have been in dealing with them. The Internet, for all its good qualities, is thus turning out to be a sore point for many. I can give you numerous examples where people have lost their hard-earned money to these imposters. Damn these people.

Anonymous said...

I would be annoyed if someone calls me like that; it is almost absurd. Don’t fall for these silly tricks these con men play. As the writer rightly points, why are these so called tech support people doing public service by calling people at home and are so anxious to repair their system for peanuts? I don’t know of any charity organization that makes such unsolicited calls. To me it smacks of scam from step 1.

Anonymous said...

A timely article on the unhealthy trend where fraudsters use fake identities to take control over the victim’s system. Motivated by mala fide intentions, they frequently use pressure tactics to manipulate the customer. Don’t think the iyogi scam would have cornered the kind of attention it is drawing now if we had been more proactive when dealing with such scams. What are our watchdogs doing? We cannot allow these criminals to carry on like this on and on. Time we have in place some strict policies.

Anonymous said...

While surfing the Internet, one thing I never do is click on unsolicited links. Also, I have a habit of deleting each and every mail in the inbox that even remotely gives me the impression of something fishy. These days you cannot be too sure! You may think that I am a paranoid character, but when there are Internet scams of every variety there is no better way that I find to deal with the situation. From lottery scam to dating fraud to phishing, have to say the people behind these scams are having a great time at our expense. The iyogi scam is just an extension of these scams. Anyone who feels is a target of iyogi scam will do well by being inquisitive and getting in touch with iyogi and verifying the facts before allowing the caller to establish a remote connection.

John said...

The proliferation of scams like the iyogi scam is doing a disservice to the customer community. What these scams do is it creates unnecessary phobia amongst the customers about a particular company. The prefixing of a company’s name with a scam is also unjust unless the company is actually involved in the scam. It may undermine the good services of a company by labeling a bad name to it. I object the use of the term ‘iyogi scam’ because it tends to imply that iyogi is on the wrong side, as it is not actually the case.

alisha said...

I understand that these scammers are good at presenting themselves as genuine technicians but still there is a limit as to how much we allow complete strangers to access our system, not unless their credentials are properly scanned. Also, one must understand that getting anxious and taking hasty decisions doesn’t solve any problem, only complicates them. The iyogi scam alerts also speak along similar lines; take your time and make an informed decision. You will be well off this way.

Anonymous said...

The perpetrators of these scams cannot be reined in so easily, since they might be operating from anywhere and could be anyone, but there still is a lot that iyogi can do to derail them. The iyogi complaints form is one of the options. However, I would like to see iyogi taking a more proactive role to counter the advances of the scammers.

Anonymous said...

If there is a loophole then definitely online criminals will take full advantage of it. Also, they are using more and more sophisticated technologies and methods to confuse and con people. For them, we appear to be sitting ducks. To face such a situation, it is important that people not only read the iyogi scam alerts, but spread the word and share information. Getting sound advice is also crucial to keeping such scams at bay.

National Help Center Law Group said...

Amazing how simple it can be to communicate with people and have them understand a certain topic, you made my day.

deep throat said...

Sad but true and I empathize with you. Also would like highlight the name of another fraud organistion whose modus operandi is same. They all themselves as PROSPUS and their deeds are pretty shady and unethical. Guys beware...

Anonymous said...

i have used iyogi computer support services for more than 1 year.. U guys are quite good..but I am very disappointed with you…for your time taking solutions, and some time I have to wait for a long on phone. but that is not a big issue i am satisfied with your service, my IYOGI subscription is about to finish..i would like to renew it again. Thanks iyogi..

Anonymous said...

IYOGI SAVED MY RELATIONSHIP! IT WAS ABOUT 11PM I WAS TALKING TO MY GIRLFRIEND ON SKYPE. SUDDENLY MY COMPUTER STOPPED WORKING. It was showing black blank screen, other side my girlfriend keeps calling me on skpye but she was not aware of the issue that I was facing. Then I called my friend he gave me a toll free number of a tech support company called iyogi. They fixed my computer and I could talk to my girlfriend. I can say iyogi saved my time and relationship. thank you iyogi

Anonymous said...

I run a small business and depend on my pc and printer. iYogi took remote control of my computer and said I had corrupt files, then they went ahead and created a new user account and made changes in registry settings / removed croupt files and fixed all issues. NOW MY computer and printer are working fine..i have iyogi one year subscription program. They are pretty cool

Anonymous said...

I received a phone call the guy on other side was claiming he works for iYogi tech Support Company. He was asking me to turn on my laptop, I said I just finished call with iyogi technician and he resolved all the issues I was facing. I didn’t start laptop and asked him to call me later coz I was going somewhere. I don’t know he was iyogi or scammer. thank God I didn’t let him take control of my laptop. I am still scared.

Anonymous said...

I call iyogi to help with a router porblem. I was talked into a 1 year subscription to clean up the computer, they said they needed to do so to help with the router. The router now works for our wifi, but the computer isn't working right now. It is slower, keep getting popups we never had before. I'm afraid to call them back. Since I made the initial call to them, are they safe?

Anonymous said...

iYogi can save you from becoming a victim of one of those misleading scams that you receive on your e-mails. This is tried and tested. Lately, I was deceived by an e-mail scam, but fortunately iYogi scam alerts and iYogi fraud alerts guided me to not to become a victim of anything that can con me and leave me helpless.

Anonymous said...

I have a habit of clicking on any link that appears on my screen. As a result, one day I clicked on an infected link, it transferred virus on my PC. I called iYogi Experts to help me. They made my PC virus free and suggested to not to click on any link to prevent malicious attacks. They also told me that any link can be an online scam.

Anonymous said...

I was having issues with power point. To look out for a solution to my problem on the Internet, I came across iYogi who are into offering online tech support. I called at their toll free number to get my issue resolved and indeed they helped me resolve the problem. But they forced me to buy their annual subscription for fixing a small issue.

Anonymous said...

As per my personal experience, the remote tech support provided by iyogi is quite professional. I was having problem while setting up a webcam on my laptop. iyogi experts looked into the matter and provided instant solution. However, the accent is a bit tough to understand. Otherwise the work looks good.

Janine Dore said...

I called iyogi to enhance the slow performance of my PC, but they made me wait for quite a long time, after sometime Iyogi experts took remote control of my PC and discovered the basis of the problem. Since then I have not encountered any major problem yet. Iyogi can be a great deal for computer users.

Darby, Liverpool said...

Since I am a lawyer, I always like to stay up to date on everything that is latest and related to my field. Mainly I use Internet for that. But one fine day I could not open certain websites. I called iyogi to avail support. The expert did a brilliant job and resolved my issue. Now I don't have to worry about any computer problem.

Sue Wagstaff said...

I agree with the above comments that there are people who do not want others to experience genuine tech support and thus create a fake scam around that company providing such services. Scammers have used the brand name of iYogi as a scapegoat to hide their malicious activities. I mean, any internationally reputed company like iYogi would not indulge in any such fake activities. Their increased presence in different countries is a proof. I am a regular user of iYogi’s annual plan and have benfitted a lot from their expert tech support. It hurts me if people misunderstood their genuine services as a scam.

Anonymous said...

On my friends was a victim of an online scam. He lost a lot of funds in that. This thought came in my mind when I was searching for an online help. I had a wifi issue. It used to work fine during the day & at night. Since last few days it stopped working at night. It said connected but has very, very limited, if any, access! It was driving me CRAZY... I got the name of iyogi. It took me lot of research to trust and call them. I was like once bitten twice shy. The techie asked a lot of questions that irritated me more. I was really bothered. He transferred the call to some other guy. That guy provided me resolution but installed an iyogi icon on my desktop. I will call them again for its removal.

Loraine Costa said...

It was really amazing how iyogi expert took remote session of my PC to resolve the issue. He did a great job. And as per my observation, the technician was really talented and experienced. He was sounding professional!

Debbie Wallace said...

I have heard horrible stories about people getting bankrupt and losing their money in a false scam. That’s why I always keep my computer password protected. That day by little son downloaded a software by mistake on my pc while playing an online game. The antivirus software in my pc was unable to catch its trace. With a fear, I deleted some registry entries. My computer responded accordingly by getting shut down every time I start it. I was into tears. That’s when I recalled the advertisement of iyogi and got in touch with their techies. The engineer was polite and resolved my issues to my satisafaction. He can however increase his language skills further.

Alan Hall said...

I wanted to upgrade the operating system installed on my laptop. And I had no idea how to do it. On my friend’s suggestion, I called iyogi to do it for me. Earlier understanding them was a bit difficult due to their poor accent. But I managed to understand them and the job they did is truly commendable.

Caroline Davis said...

Oops… poor fellow. Could she be aware of such iYogi scams and how some malicious people are tricking to earn money at the cost of the privacy and security of our computer! First of all, I would recommend that tell your mother-in-law not to click on alluring baits like lotteries, prizes, discounts, or attain any unsolicited calls! After all, there's no such thing as a free lunch. In the end, we are gonna pay the price and compromise the security with such iYogi scams and other scams.

Rita C Krupa said...

Iyogi is a great destination to get instant solution for your PCs problem. I was having sound issues on my laptop due to which I was unable to watch movies during weekends. After weeks I called iyogi and they adequately fixed the sound issue. But the technicians also detected some virus issues on my laptop.

Robert Blomquist said...

Once I also became a victim of a scam. I subscribed to a technical support company to fix issue related to my computer. I paid the full amount for the plan. The company told me they will call back, but they didn’t. I have no idea about iyogi scam. But I think it would be feasible to directly call iyogi and get the facts.

Matt Aversa said...

The best part about iyogi is that they are available 24/7/365, which is very convenient for a business man like me. I run my business 24/7 and cannot afford to have any kind of technical fault. As I face any issue I call iyogi expert.

Ben Burnett said...

I got a call from a guy a few days back representing himself from Microsoft. He told me that their company has observed a virus attack on my pc and want to rectify the same else my OS license will get disabled. It was a complete shocker for me. I recently purchased my Dell Vostro laptop with the antivirus program still under service. I called my brother to attend the call…. He convinced them to talk after a while. I have taken computer support plan from iyogi, so I called them. It was difficult to reach them. But when I managed to talk to their techie, I was shocked. He alerted me about that call scam. Even if iyogi support is far and sometimes takes a delay to reach, I do take their advice.

Stephen C. Kroll said...

If you cannot compete with someone start saying wrong about him. I think this is the method employed by iYogi rivals to deal with the tough competition given to them by iyogi. I am availing the services of iYogi for the last 2 years to get rid of tech problems from my desktop PC whenever I come across any. While allowing them to take remote session of my PC, I never felt like being cheated. The technician on the other side himself asks me to remove my personal files from the folder that he wants to access. Before taking each and every step he reminds me of the same thing. I some time feel like he is more concerned about my online safety than me. I really appreciate the trustworthiness of iYogi technicians. I dont believe a bit on iyogi scams.

Barbara Warner said...

There is no doubt that evil-minded people are tarnishing the image of reputed brands and service providers by using their name to entice innocent people. Even the software giant Microsoft is not spared from this. Therefore, common people like me need to stay alert and informative about such scams. One should think twice, thrice and many times before replying to such e-mails or phone calls. The most important thing is never to give your personal details. A reputed or branded name will never ask for such information via mail or phone calls. So, its time to be alert as threat can harm you in any form.

John L. said...

I agree with Matt. I run a small business and iyogi takes care of all my tech worries. The technicians are quite knowledgeable and experienced. However, sometimes I face problems understanding their accent. Except that, everything else is perfect and my journey with iyogi has been smooth. Keep up the good work!

prat damon said...

i run five hotels and public libraries and have a lot of computers around me all the time and being a computer il-literate i keep facing problems but IYOGI has proved to be a great help always. It's sad that other organizations tarnish the image of IYOGI but i'll always be in their favour. Even though the services are paid but what's free today. At the end of the day if their is someone who can take care of my problems, then i think the money that i paid is worth it.

Vincent Ly said...

Like Robert, I have also been scammed by a fake tech support company. I called them and subscribed for their annual subscription. I told them that I am facing blue screen error on my PC. They told me that they’ll get back to me in a while and resolve the problem. But it never happened. Now I am not able to get through their numbers also. But my friend tells that iyogi is not a scam. His sister has used their services and says they are great. Let’s see if I have the same opinion.

Lisa Ndaba said...

It’s sad to know about iyogi scam. It is a genuine remote tech support company. I’ve availed their services and have liked them too. They provide solutions to all tech problems. It’s sad that some fraudsters are trying to use iyogi’s name and cheat innocent people. The only way to prevent ourselves from becoming victims is by keeping our eyes open and cross-checking the authenticity of a company before making a choice.

Liam Bagnall said...

My friend recently got trapped in a scam. She received a call from a person posing as a techie from some reputed company and offered her remote tech support at much discounted prices. But instead of fixing her system, he deleted many of her important files and changed the security settings of her computer and email id. She had to later call up a local technician to get her system fixed. On enquiring, she found out that he was a fraud who posed as a technician and tried to steal away her credentials. This time they are using iyogi name to scam people. Really disgusting.

Anonymous said...

Damn to the people who device scams to cheat innocent people. Just a few days back, my dad got an email notification that he has won $10,000 in an online lottery. He passed on his bank details to the fraudster and got robbed all the money that was saved in his account. When he told me the incidence, I told him that all these are scam mails, but by then it was too late. I feel iyogi scam is the latest trick to rob people. It’s sad that they are playing with someone’s brand image.

richie acevedo said...

I got to know about iyogi scam from a close friend. Up till now I believed that iyogi must be carrying out the scam to fool people. But after reading this article, I got to know that it’s someone else who’s scamming people using iyogi’s name. I think iyogi is doing a good job by posting such articles that create user awareness and help people decide on their own.

Anonymous said...

I sympathize with your friend, Its really bad that some people are trying to fake away with other’s reputation. the only way to prevent this is by being more aware and checking the facts right. I have never heard about iyogi but whatever it is they gonna lost their reputation. You must stop this before scammers ruin ur business.

Anonymous said...

iyogi scam is a fresh trick by scammers to con people. I was not aware about it. I feel iyogi is doing a good job by alerting people about this ongoing scam that’s running by their name. very few companies do that…

Charlie Miles said...

Well-trained and experienced technical support staff is the reason behind iyogi’s success… I have tried many tech support companies, but finally zeroed over iyogi… the staff is very friendly and have always been able to resolve my issues perfectly… sometimes the response time is slow, but that’s just a small problem that is compensated by their exceptional tech support… cheers to iyogi!!!

Emily Maki said...

I daily read iyogi scam alerts… they are my instant source to some valuable information… I find the information very useful.. I’ve bookmarked the site for instant access… keep up the good work!!!

Anonymous said...

My brother has used iyogi services and he says they are pretty good… I also think of using them someday… my brother never had any problems with them.. the only thing he complaints is that they have a very indian accent… since I am a computer geek, I fix most issues myself.. but iyogi, you are still at the back of my mind…

Florrie said...

WTF my friend got scammed.. she received a call from a bank offering her loan at minimum interest rates… they took all her details, but never transferred the money to her account or gave a call back… God knows what they will do with her credentials..

Beatrice said...

I was very anxious when I first called iYogi. My system was not booting and being new in Boston, I was not aware of any good technician. Since I had heard about iYogi from a couple of friends before, I decided to call them up. I took their number from their website. I must admit that the technician was very friendly. He did his best to fix my problem. His accent was different, but his tech support was exactly how I wanted it to be… thank you iyogi…

Anonymous said...

Sorry for your friend. But this is a very common scam. I too fell for this one… but thankfully they were not able to harm me. Tell your friend to change her passwords and be very careful while doing bank transactions… we should always confirm such deals from the bank’s customer care before trusting them…

Caitlin Owens

Anonymous said...

Hey one great tip to avoid these fraudsters… don’t talk with them much or start speaking in other language, if you know. Most of the times, these guys only know English. So they will put down the phone and will not bother you… I tried this. It worked for me…

Anonymous said...

Thank you for updating me. I’ll keep iyogi scam alerts in my bookmarks from now on. Will read your posts on weekly basis... I like keeping myself up-to-date with all scam related news… I think it’s very important.

MANNY said...

The best way to avoid becoming victim of scammers is to delete the mails that promise something very strangly lucrative. You don’t have to even read them once you get a hang of such mails. The subject line of the mail itself will tell you about the content of the mail. Rememeber never ever open the attachments to such mails as they might be some malicious program.

Anonymous said...

I have read a lot about iyogi scam on the Internet. However, I guess it’s the handiwork of iyogi's business rivals. I have been availing the tech support services of iyogi for the last 6 months, but at no point during this period I have been forced to subscribe or buy some unnecessary item. I was a bit apprehensive on reading about iyogi scam earlier, but now i am satisfied that my computer is in safe hands when i access an iyogi tech to get resolved some problem. thanks Calvin

Anonymous said...

I got a call from a person posing to be from Dell. He spoke broken sentences and offered me a free virus scan. But since I was getting late for office, I politely refused. After reading iyogi scam alerts, I now feel that he might be a scammer, who was trying to dig into my computer. Thank God I was saved.

Anonymous said...

“Congratulations! You have won $10,000 in online lottery.” This is the heading of the message I received yesterday on my Gmail. I have many more of this sort. I know they are fake and carry no value. I am fed of deleting them. Is there some way by which I can block them permanently? Who gave my id to these people? iYogi scam alerts must be helping many gain knowledge about these scams. Good job iYogi!

Anonymous said...

Never heard of a scam like this! Thank you for posting this information. I feel internet has become a hush-hush place for scammers. Got to beware of people posing as technicians... iYogi scam alerts are very useful. I’ll follow them regularly.

Anonymous said...

I have been associated with iYogi for 2 years now. Apart from few issues here and there, I have always got exceptional tech support. The technicians have never asked me my credit card details or another personal information. This makes me genuinely trust them. I don’t think iYogi technicians carry out iYogi scam. It’s either the work of competitors or scammers.

Got scammed by an IT company said...

I trusted a technician who claimed to be from Dell. He offered me a free virus scan and without enquiring much about his identity, I readily gave him the access to my PC. He said everything is fine on my machine. But now when I see, most of my important files are missing, while half of them are not opening at all. Don’t know whom to blame – my luck or my ignorance.

Arthur Knight said...


I was literally shocked to find out about iYogi scam! Three months back, I signed up with iYogi and started using its remote tech support service. My first reaction was “am I being duped to pay hundreds of dollars for nothing?” Thank god you guys have posted this article that cleared the air and now I feel confident again.

Anonymous said...

I agree with what he said that no good and legitimate tech support company makes cold calls. My friend Jeff had subscribed with iYogi and he didn’t receive cold calls or unsolicited calls from iYogi technicians. Thus, all I can tell you is that some caution is required on your part when any bogus tech support company wants to make money using iYogi’s reputation.

Anonymous said...

I have read a lot about such scams, but iyogi running such a scam is something that is unbelievable. I have been a customer of iyogi for the last 2 years, and I have never been asked by any of the technicians that I dealt with to share my personal information with them. The tech guys of iyogi know there job very well and that one can easily point out once you talk to them. So, i very shocked that people are spreading rumors about iyogi. Shame on them.

Anonymous said...

It was through iyogi scam alerts that I came to know about charity scams. It's very sad to know that hackers and scammers are playing with our emotions. Instead of helping the affected people, they are emotionally blackmailing common people in parting with their hard-earned money. Not only they use emotional tactics, they also use pressure tactics to manipulate their targets. iyogi is doing a great job in exposing the deeds of such evil-minded people and saving us from becoming their victims. Keep it up guys....

Alexa Rohach said...

I would like to say here that the only thing to protect yourself from online scams is to stay informed what's happening around. And i found iyogi scam alerts the best place to know about the latest methods applied by scammers and hackers to steal your personal details and invade your privacy. When you are well informed about the recent scams, you yourself will be able to detect a genuine mail from a scam mail. Just by reading the subject line you would be able to identiy the intention of the sender. So just keep yourself abreast with the latest happenings and you will never be duped. All the best!

Justin Allen said...

Arthur, iYogi is not a scam. you can relax and continue to use their services with open mind. I have been a happy customer of iYogi since 2010 and the technicians have never ditched me. All they have given me is continuous and exceptional tech support. I’m sure, like me, your experience with iYogi will also be good. All the best!

Alexis Woods said...

Of late, I’ve heard about lot of these scams that are run by fraudsters to con innocent computer users. I’ve been iYogi customer since 3 years. I support them and I’m sure that companies like iYogi are not involved in such indecent practices. It is the job of scammers who want to tarnish the image of popular brands and want to earn a fortune through malpractices…

Aston Martin said...

I agree with you. People running charity scams should be ashamed of their acts. They are scamming innocent victims. Gosh! This is just too much… guys please donate only to Red Cross people. At least they do a fare job. I whole heartedly thank iYogi for bringing up this scam to my notice. You are doing a good job. Keep up the good work!

Anonymous said...

The scams will never come to an end. They will keep on flourishing as long as people keep on getting lured by freebies and pirated software. Scammers are always in the search for your weak points, and once they are able to breach it, they will try their level best to lure you becoming a victim of their ill deeds. Therefore, in my opinion it is important that we keep ourselves updated by reading about the latest scam alerts. iYogi is doing a nice job in spreading the word and sharing information. Nice job guys!

Paige Marie said...

I too have been receiving a lot of such mails nowadays. Daily i have to clear my spam box to get rid of these mails. These scam mail senders are very clever they keep on sending mails trying to lure me with free offers, jobs in abroad, lottery winning etc. etc. Sometime i wonder that are they able to dupe people with such mails. But then i think that might be one out of 100 people falls in their trap. It's possible that they succeed in duping one or two people. They will only stop sending such mails once we all become aware of their malicious intentions. Mass awareness only can stop them. iYogi is doing a great job in spreading awareness among common people like us. How can iyogi be called a scam then. May be these scammers only are using its name to trap others.

Brad Antonio said...

Very sad to know that even genuine tech companies are being victimized to run scams and frauds. I have heard scams on the names of Microsoft, Dell, and various other companies, but iyogi’s name is fresh in the list. I have used iyogi once, but all I can say is that the technician were good and offered me genuine tech support…

Emily McDowell said...

It gives me a great sigh of relief that there is one such place like iyogi that is raising awareness among Internet users like me about the perils of Internet scams and offering tips on how to avoid these scams. I have been a regular reader of iYogi scam alerts and iYogi fraud alerts for quite some time now. It keeps me updated with the latest and most malicious scams out there like online software scam, iyogi scam, online video scam, online dating scams, charity scams, and inheritance scams.

Channon Woodward said...

I have been experiencing the expert tech support services of iyogi for the last two years. I am very shocked to know that the scammers are exploiting the name of the company to fulfill their perverse needs and defaming the name of such a company which is very professional in its approach and care for its customers. In my ignorance about the company's brilliant services only is allowing the scammers to succeed in duping people by using iyogi's name.

kelly hayes, fresno said...

Why am I not surprised? After all, iYogi is a globally acclaimed technical support service provider. Hence, conning unsuspecting computer users who are desperately seeking solution or help from renowned tech support by the name of iYogi is a breeze! Even my aunt also received a call from a con claiming a iYogi representatives. I warned her to stay clear of such hoax calls as iYogi does not make cold calls.

Anthony N said...

I agree with Brad. It’s really bad that some scammers disguise even genuine service providers and fool innocent people. I think we should be well aware of all the ongoing scams and follow extreme precautions to protect ourselves from being fooled…

Anonymous said...

My new year’s resolution is that I will be more conscious and aware while surfing the internet to avoid all possible scams and frauds. Last year I had been duped twice. One through a fake email that promised $10,000 but instead robbed me of $5000 kept in my bank account and another through a malicious link that installed a nasty virus on my computer, deleting all my important files and folders. But this year I’ll be more aware and will take additional precautions to avoid getting ruined…

Russell B said...

Being an iYogi subscriber for tenure of past 11 months, I never received any cold calls from iYogi. Yes, they have called me up couple of times to troubleshoot an unresolved computer issue or settle down any issue that I had with a technician, but that seldom happens. But iYogi cannot be typified as a iYogi Scam or so. Had they be, wouldn’t I cancel my subscription?

Robin Johansen said...

Hey, like you, my friend also got duped through a fake check scam. There’s a sharp increase in the number and intensity of Internet scams in the past few years. Today, everyone is looking for easy ways to mend money, thanks to the soaring economic crises… I am an avid reader of iYogi scam alerts… the posts help me to stay alert and protect my family from ongoing scams and frauds.

Anonymous said...

I doubt that if these scammers in question would be able to exploit the name and fame of iYogi. I don’t think they would malign iYogi by spreading iYogi Scam news. My business partner and I resort to iYogi to manage technical issues and run our small business at Ohio. I would say that do not get carried away by any such iYogi Scam rumor – they do not make cold calls, push to sell their tech support plans, neither sell off personal or credit card information to hackers!

Carey Lynn said...

My friend has recently been ripped by a person who identified himself as a technician from a reputed software company. He charged her $200 for installing what he said was an antivirus software. However, just an hour later her system started responding abruptly and she started getting all sorts of error messages. Later she got to know that he had instead installed a deadly virus that ate off most of her system files. Looks too scary to me!

Chris Anderson said...

Huh! This explains the stupid call that I got last week by a guy from some tech support company explaining me of a nasty virus in my computer. His accent was really bad and he was unable to answer even the simple questions that I put forward for more clarity. I hung the phone when he said that the virus will completely destroy my Windows PC. My machine is Mac and is off its internet connection from past some days.

Trey Glenn said...

I was having issues with my iPhone and needed expert support. Though the technician resolved the issue perfectly, there was some problem with the payment. Instead of single incident plan, he charged me for one year subscription. I raised a complaint through their complaints form and soon a technician got in touch with me and apologized for the mistake. He refunded the money and charged only for one incident.

Jordin sparks said...

it is sad to know that some people are trying to cash iyogi’s brand image by cheating innocent people. ive been using iyogi service since 2 years… i know that they are not behind such fraudulent activities, i think one should be more aware while dealing with people who pose themselves as tech experts. try to check their authenticity by cross questioning them about the problem as well as their company.

Reine Tumbaga said...

There is no doubt that Internet has become the go-to source for everything. If I want to research about anything, I simply browse the Internet. And to keep my PC and Internet working, I have iyogi subscription. But one day I got a call from iyogi expert, asking about my personal details. It was a scam call, somebody was using iyogi’s name.

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