If you are yet to come across the iYogi scam, don’t get misled by the mention of iyogi in the scam. For, it is the scammers exploiting the name of the company to fulfill their perverse needs without the consent and knowledge of the company. Also, iYogi is just one of the many establishments exploited by these scammers; you must by now be familiar with the charity scam where the perpetrators impersonate themselves as some reputed charity organizations and solicit money and other help. One reason why scams like the iYogi scam flourishes is that users sometimes don’t bother to do the background check of the organization mentioned in the e-mail, especially when it bears all the designs of a well-established company. The iYogi scam has been thriving on the ignorance of users and if you are well informed you can avoid it. Let me share my mother-in-law’s horrible encounter with these scammers.
My mother-in-law is a retired school teacher, and is very active on the Internet. For her, the Internet means the world and something that keeps her going. An active member of many online forums like forums for the elderly people, for animal rights, human rights violation and a couple others, she also has a close group of friends that she communicates on the Internet. So, if the Internet is down even for a day, it is enough to make her go crazy. It so happened that this guy, calling himself a technician, and representing himself as a representative of iyogi, one day called my mother-in-law and started claiming that her system is infected and that if it is not fixed immediately, it will be permanently damaged. It was sufficient to make her panic. Seizing the opportunity, the guy said that he can fix the problem but that he needs to have remote access to the system. And for that he needs her to go to a certain site and download and install specific software on the system. By this time, the guy was having a firm hold over her senses and convinced her to do as he wanted. Actually, she had no prior experience of such a situation and since the guy was also claiming to be a representative of iyogi, she thought that there were few reasons to suspect his bona fides. But, after the remote connection was established, and the technicians worked on her system, she had a lot of heart burn and tragedy. Many files on her system were missing and the computer became almost inoperable. Even some of her profiles were compromised. For, as we found out later, the guy was not associated with iYogi and remote tech support was the last thing on his mind. It was a case of iyogi scam, which is increasingly targeting unsuspecting and elderly people.
When we approached iYogi, they categorically denied having anything to do with the iyogi scam saying that they follow strict moral and ethical policies. We too found no evidence to prove otherwise. They though showed genuine concern that malicious elements are using the company’s name to harass and rip off people. Making it clear that they don’t make cold calls, it has urged people not to entertain remote tech support from people identifying themselves as iyogi technicians until and unless their credentials are verified.
In fact, to raise awareness among Internet users about the perils of Internet scams and to provide users tips on how to avoid these scams, iyogi has been publishing iYogi scam alerts and iYogi fraud alerts for quite some time now. You can get to know a great deal about the latest and most malicious scams out there like online software scam, iyogi scam, online video scam, online dating scams, and inheritance scams through these alerts. It can be a good way to understanding the modus operandi of the scammers that will help users like you and I stand in good stead.
If you have any questions or doubts about the services offered by iyogi or about the iYogi scam, sharing them on the iYogi complaints form (the company has its own complaints form) would be a good idea. This way you can seek a direct clarification from the company regarding any activity that you feel suspicious about and that involves the company’s name.
Dos and don’ts when an imposter lends at your door representing himself as an iYogi technician:
- Before going too far into the discussion, figure out who you are dealing with. Don’t hesitate to ask as many questions you want to be sure.
- Don’t let him control the conversation. It is the most conducive scenario for him to manipulate you. If he is too smart for you, take help of a responsible and intelligent friend.
- Where did he find your number and how did he know that there is problem with your system? Let him explain.
- Study his offer, whether he is offering too much for too little. If yes, it is sure sign of danger. Immediately shut shop!
- If he is asking you to download programs from unheard of sites, or sites that are not dependable. Stop. First check his bona fides.
Remember, the premise ‘Prevention is better than cure’ equally applies to iYogi scam!